Contact AI Support
Whether you're setting up a module for the first time, running into a technical issue, or exploring what LuperIQ Wisdom can do for your business, our support team is here to help. Use the resources below to find answers fast or reach us directly.
Before You Contact Support
Most questions are answered quickly through our self-service resources. Before submitting a request, it's worth checking:
- Module Documentation — Step-by-step setup guides and configuration references for all 40+ modules.
- Frequently Asked Questions — Answers to the most common questions about LuperIQ Wisdom, billing, and AI workflows.
- AI Resources Hub — Tutorials, best practices, and use-case guides to help you get more from your toolkit.
If you've reviewed those and still need assistance, our support team is ready to help.
How to Reach Us
Submit a support request through the contact form on this page or reach our team through your account dashboard. We handle requests across all plan types, from installation questions to billing account changes.
We provide support for:
- Plugin installation and initial setup
- Module configuration and activation
- AI workflow questions and optimization guidance
- Billing and subscription management
- Theme compatibility and customization questions
- Technical troubleshooting and error diagnosis
What to Include in Your Message
The more detail you provide upfront, the faster we can resolve your issue. Please include the following in your request:
- Your site URL
- The name of the module or feature involved
- A clear description of the issue, including what you expected to happen and what occurred instead
- Any error messages, exact or copied verbatim
- Screenshots or screen recordings if the issue is visual or intermittent
Priority and Dedicated Support
Enterprise plan subscribers receive priority response handling and access to dedicated support. If you are on this plan, note that in your message and our team will route your request accordingly.
Not sure which plan includes priority support? Review the full feature comparison on our subscription plans page or visit the pricing page.
Business and Partnership Inquiries
For agency partnerships, white-label arrangements, enterprise licensing, or reseller opportunities, use the contact form and select the appropriate inquiry type. These requests are handled by our business development team and are separate from technical support.
Response Times
Our team reviews incoming requests during business hours. Response times vary based on request volume and plan type. Priority and dedicated support subscribers are handled before the general queue. We do not offer phone or live chat support at this time — all requests are handled via our support system to ensure nothing falls through the cracks and every issue is properly documented.