Documentation

Customer Journey Mapping

Current

Doc snapshot

Type: Release Plan

Updated: January 13, 2026

Access: Public documentation

Current Features

  • Analytics cockpit with KPIs, timeline, segments, behavior insights, and recent journeys.
  • Configurable funnel stages (regex patterns) with step rates, drop-off views, and funnel paths in ClickHouse.
  • Realtime live feed, ecommerce summaries, errors panel, and security events with CSV exports.
  • Advanced time-range toolbar with presets, comparison windows, per-tab settings, and shareable links.
  • Optional frontend beacon (luperiq_cjm_beacon_enabled) with REST tracking endpoint.
  • ClickHouse-first queries with WordPress DB shadow fallback; paths/breakdowns require a valid alias.
  • Daily retention cleanup and purge controls; demo-data seeding and WP-CLI smoke checks.

Admin page: luperiq-customer-journey (prefers AI Intelligence, falls back to Wisdom/Tools).

REST: luperiq/v1/cjm/track for frontend events.

DB tables: luperiq_journey_events (shadow store), ClickHouse alias journey.events when Data Core is present.